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HSO TRADE - STANDARD TERMS AND CONDITIONS OF SALE 

Version: 1.0 | Effective Date: 23-12-2025 | Document Reference: STC-SUB-2025 



1. ACCEPTANCE AND PREVAILING TERMS 

1.1 Exclusive Application 

These Standard Terms and Conditions of Sale ("Sale Terms") shall exclusively govern all subscription sales and invoices issued by HSO Trade ("Company", "we", "us", or "our") for HSO Trade services ("Services"). 

1.2 Waiver of Client Terms 

The Client explicitly waives its own standard terms and conditions, even if such terms were drawn up after these Sale Terms. Any deviation from these Sale Terms must be expressly agreed in writing and signed by an authorized representative of HSO Trade prior to the effective date of the subscription. 

1.3 Incorporation by Reference 

These Sale Terms incorporate by reference the following documents, which form an integral part of the agreement between the parties: 

  • HSO Trade Master Terms and Conditions of Service 
  • Privacy Policy 
  • Refund and Cancellation Policy 
  • All other policies referenced in the Master Terms and Conditions 



2. SUBSCRIPTION AND PAYMENT TERMS 

2.1 Subscription Agreement 

By subscribing to HSO Trade Services, Client agrees to: 

  • The specific subscription plan selected 
  • The corresponding monthly fee as stated on the invoice 
  • Automatic renewal at the end of each billing period 
  • These Sale Terms and all incorporated documents 

2.2 Payment Terms 

  • Invoices are payable within 15 business days of the invoice date 
  • Payment shall be made in United States Dollars (USD) unless otherwise specified 
  • All payments shall be made via approved payment methods specified by HSO Trade 
  • Subscription fees are exclusive of applicable taxes, duties, or governmental assessments 

2.3 Automatic Renewal 

Subscriptions automatically renew for successive monthly periods 
Client will receive renewal notification at least 7 days before renewal 
To cancel renewal, Client must notify HSO Trade at least 48 hours before the renewal date 
Non-payment does not constitute cancellation and may result in collection actions 


3. LATE PAYMENT CONSEQUENCES 

3.1 Late Payment Interest 

  • In the event of non-payment by the due date, HSO Trade reserves the right to charge: 
  • A late payment fee of $25 or 5% of the overdue amount, whichever is greater 
  • Interest on overdue amounts at the rate of 1.5% per month (18% annually) or the maximum rate permitted by law, whichever is lower 
  • All costs of collection, including reasonable attorneys' fees and court costs 

3.2 Service Suspension 

HSO Trade is authorized to suspend Services without prior notice if: 

  • Payment is more than 10 days overdue 
  • Any chargeback or payment reversal occurs 
  • Client's financial instrument is declined 
  • Client is in breach of any payment obligations 

3.3 Debt Recovery 

If payment remains outstanding more than thirty (30) days after the due date, HSO Trade reserves the right to: 

  • Engage third-party debt recovery services 
  • Report the delinquency to credit bureaus 
  • Pursue all available legal remedies 
  • Charge Client for all recovery costs incurred 



4. TAXES AND WITHHOLDING 

4.1 Tax Responsibility 

Client is solely responsible for: 

  • All applicable sales, use, VAT, GST, or similar taxes 
  • Any withholding taxes required by Client's jurisdiction 
  • Providing valid tax exemption certificates where applicable 

4.2 Withholding Taxes 

If Client is required by law to withhold taxes from payments: 

  • Client must gross-up payments so HSO Trade receives the full invoiced amount 
  • Client must provide HSO Trade with official tax withholding receipts 
  • HSO Trade will not bear any costs related to Client's tax obligations 
  • Client indemnifies HSO Trade against any tax-related claims or penalties 

4.3 Tax Documentation 

Client must provide: 

  • Valid tax identification numbers when required 
  • Complete and accurate billing information 
  • Prompt notification of any tax status changes 
  • Cooperation with HSO Trade's tax compliance efforts 



5. SERVICE PROVISION AND LIMITATIONS 

5.1 Service Commitment 

HSO Trade undertakes to use commercially reasonable efforts to: 

  • Provide Services in accordance with the subscription plan 
  • Maintain reasonable service availability 
  • Address material defects in the Services 
  • Comply with applicable laws and regulations 

5.2 No Results Guarantee 

  • No obligation under these Sale Terms constitutes an obligation to achieve specific results 
  • Services are provided "as is" and "as available" 
  • HSO Trade makes no warranties regarding specific outcomes from Service use 
  • Client assumes all risk related to business decisions made using the Services 

5.3 Service Modifications 

  • HSO Trade reserves the right to: 
  • Modify Services with 30 days' notice 
  • Discontinue features or functionalities 
  • Change subscription plans and pricing 
  • Suspend Services for maintenance, security, or legal compliance 



6. LIMITATION OF LIABILITY 

6.1 Exclusion of Consequential Damages 

Under no circumstances shall HSO Trade be liable for: 

  • Indirect, incidental, special, consequential, or punitive damages 
  • Lost profits, revenue, data, or business opportunities 
  • Costs of substitute goods or services 
  • Damages unrelated to direct Service failures 

6.2 Liability Cap 

HSO Trade's total liability for any claim arising from these Sale Terms shall not exceed: 

  • The total subscription fees paid by Client in the three (3) months preceding the claim 
  • $1,000 USD for claims during beta or trial periods 

6.3 Third-Party Claims 

HSO Trade shall not be required to: 

  • Appear as a party in any claim by Client's customers or end-users 
  • Indemnify Client against third-party claims unrelated to HSO Trade's gross negligence 
  • Assume liability for Client's use of Services in violation of these Terms 

6.4 Essential Basis 

The limitations in this Section 6 are fundamental elements of the bargain between the parties and shall apply even if any limited remedy fails of its essential purpose. 



7. CLAIMS AND DISPUTES 

7.1 Claim Notification 

To be admissible, Client must notify HSO Trade of any claim: 

  • In writing via certified mail to HSO Trade's registered office 
  • Within 10 business days of the event giving rise to the claim 
  • With sufficient detail to identify the specific issue 
  • Allowing HSO Trade reasonable opportunity to investigate 

7.2 Dispute Resolution 

  • Parties shall attempt to resolve disputes through good faith negotiation 
  • Unresolved disputes shall be subject to the dispute resolution provisions in the Master Terms 
  • Client shall continue paying undisputed amounts during dispute resolution 

7.3 Claims Limitation 

Any legal action must be commenced: 

  • Within one (1) year of the event giving rise to the claim 
  • In accordance with Section 8 (Governing Law) 
  • Following exhaustion of the negotiation period specified in the Master Terms 



8. GOVERNING LAW AND GENERAL TERMS 

8.1 Governing Law 

All contractual relations under these Sale Terms shall be governed exclusively by: 

  • The laws of the State of Mississippi, United States 
  • Without regard to its conflict of laws principles 
  • Excluding the United Nations Convention on Contracts for the International Sale of Goods 

8.2 Jurisdiction 

  • Exclusive jurisdiction for any disputes shall be in Forrest County, Mississippi 
  • Client consents to personal jurisdiction in these courts 
  • HSO Trade may seek injunctive relief in any competent jurisdiction 

8.3 Force Majeure 

Neither party shall be liable for delays due to: 

  • Acts of God, natural disasters, or extreme weather 
  • Government actions, war, terrorism, or civil unrest 
  • Labor disputes, strikes, or shortages 
  • Technical failures beyond reasonable control 

8.4 Assignment 

Client may not assign these Sale Terms without HSO Trade's prior written consent. HSO Trade may assign these Terms to: 

  • Any affiliate or subsidiary 
  • Successor in connection with a merger or acquisition 
  • Entity acquiring substantially all of HSO Trade's assets 

8.5 Severability 

If any provision is found invalid or unenforceable: 

  • The remaining provisions shall remain in full force 
  • The invalid provision shall be replaced by a valid provision achieving similar intent 
  • The parties shall negotiate in good faith to amend the Terms appropriately 

8.6 Entire Agreement 

These Sale Terms, together with all incorporated documents: 

  • Constitute the entire agreement regarding subscription sales 
  • Supersede all prior agreements and understandings 
  • May only be amended in writing signed by both parties 



9. SUBSCRIPTION-SPECIFIC PROVISIONS 

9.1 Subscription Management 

  • Client may manage subscription through the HSO Trade portal 
  • Changes to subscription tier may require additional verification 
  • Downgrades may result in loss of features or data 
  • Historical billing information is available for 36 months 

9.2 Billing Disputes 

Client must: 

  • Notify HSO Trade of billing disputes within 30 days of invoice date 
  • Provide detailed documentation supporting the dispute 
  • Continue paying undisputed amounts 
  • Cooperate with HSO Trade's investigation 

9.3 Payment Method Management 

Client is responsible for: 

  • Maintaining valid payment methods on file 
  • Updating expired or invalid payment information 
  • Any fees charged by payment processors 
  • Payment method security and authorization 

9.4 Refund Policy 

Refunds are governed by the Refund and Cancellation Policy, with specific note: 

  • No refunds for partial months of service 
  • Refunds only for qualifying circumstances as specified 
  • Refund requests must follow the established process 
  • Chargebacks may result in immediate service termination 



10. CONTACT INFORMATION 

10.1 Billing Inquiries 

For questions about invoices or payments: 
HSO Trade Billing Department 
Phone: +1 (662) 563-9786 
Hours: Monday-Friday, 9:00 AM - 5:00 PM CST 

10.2 Legal Notices 

Legal notices regarding these Sale Terms: 
HSO Trade Legal Department 
Address: 204 Hays St, Batesville, Mississippi, 38606 

10.3 General Support 

For technical or account support: 
HSO Trade Support 



ACCEPTANCE AND ACKNOWLEDGMENT 

By subscribing to HSO Trade Services and making payment, Client acknowledges and agrees to: 

  1. These Standard Terms and Conditions of Sale 
  2. All incorporated policies and terms 
  3. The specified payment terms and conditions 
  4. The governing law and jurisdiction provisions 

Document Version: 1.0 
Effective Date: 23-12-2025 

Next Review Date: 23-12-2026 



Important Payment Information: 

  • Payment due within 15 business days of invoice date 
  • Late payments subject to fees and interest 
  • Services may be suspended for non-payment 
  • Tax responsibilities remain with Client 
  • All disputes must follow the prescribed process 

Retain this document with your invoice for future reference.